News

What to do if you think someone is at risk of suicide

Published on: Friday 22 December 2017

[The Samaritans are always available to call confidentially and free on 116 123].

Lots of people find that they need extra emotional support at Christmas. Dr John Green, Central and North West London NHS Foundation Trust (CNWL)’s Chief Psychologist and Clinical Director for Grenfell NHS, said, “It's entirely understandable that people are concerned and need to know that help is available if they, or someone else, needs it over the Christmas period.

"We will be here this Christmas and New Year, as always. But we would like to ask people in the community to help us to help anyone in need of our services this Christmas. Please look out for each other, for family, friends and neighbours; and if you’re worried about someone talk to them; as the Samaritans say, small talk saves lives and a kind word can often make all the difference."

You should seek help if you notice the following in yourself or someone you know:

  • Changes in behaviour
  • Withdrawal
  • Appearing preoccupied or worried
  • Changes in sleep patterns
  • Saying worrying things.

The Samaritans produced a useful video as part of their suicide prevention campaign, Small Talk Saves Lives.

For emotional support, health and wellbeing support, and urgent mental health support, you can call 0800 0234 650. This telephone line is open 24-hours-a-day, seven-days-a-week.


Read full article

Arrangements for services over Christmas and New Year

Published on: Friday 22 December 2017

Arrangements for services over Christmas and New Year

Over the Christmas and New Year period, GP practices will be open as normal except on the bank holidays, 25 and 26 December 2017 and 1 January 2018.

The urgent care services at St Charles’ Hospital, St Mary’s Hospital and at Chelsea and Westminster will run as usual including on bank holidays.

The extended hours hubs will be open from 9am to 1pm on bank holidays. These can be accessed by calling 111.

North Kensington health response support

Central and North West London NHS Foundations Trust’s (CNWL) services will continue daily throughout the Christmas and New Year holidays.

You can avail of their services 24 hours a day by calling 0800 0234 650.

The Outreach team will be available every day at St Charles’ Hospital, Exmoor Street, London W10 6DZ and can be called direct on 020 8962 4393. There will be an additional outreach presence at The Curve, 10 Bard Road, London W10 6TP on the days that it is open. The Curve will be closed on 23, 24 30 and 31 December.

The night time service will continue as usual at Notting Hill Methodist Church, 240 Lancaster Road, London W11 6TP from 10pm to 8am daily except over night 25-26 December and 31 December to 1 January 2018 when it will be open from 1am to 8am.


Read full article

First meeting of the North Kensington Multi-Agency Forum

Published on: Thursday 21 December 2017

The first meeting of the North Kensington Multi-Agency Forum took place on Tuesday 19 December. The meeting was attended by representatives from ten voluntary and community sector organisations from across North Kensington. Also in attendance were representatives from West London CCG, Central and North West London NHS Foundation Trust and the Royal Borough of Kensington and Chelsea. Up for discussion were the aims and purpose of the forum and the current provision of voluntary and community services across North Kensington following the Grenfell Tower fire.

The minutes from the meeting will be available on this website in January 2018.

The Forum will be meeting monthly with the next meeting taking place on Monday 22 January 2018.


Read full article

Updated response booklet - tell us what you think

Published on: Tuesday 19 December 2017

We recently launched a response booklet containing information about the ways the NHS can help the North Kensington community following the Grenfell Tower fire. We listened to feedback and made some updates. You will find the updated version here. If you have any further feedback on the booklet, send an email to grenfell.response@nhs.net


Read full article

Latest Grenfell Tower Response briefing now available

Published on: Monday 18 December 2017

Each week, we produce a briefing with updates on NHS activity in North Kensington following the fire at Grenfell Tower.

The latest edition can be viewed here.

If you have any questions or comments about the briefing, email us at grenfell.response@nhs.net


Read full article

Bringing to your attention: Filming for Grenfell artwork

Published on: Friday 15 December 2017

We have been told that Steve McQueen will be filming Grenfell Tower using a helicopter on Monday 18 December 2017, about four times between 9am and 6pm, for up to an hour each time and maybe longer on the last time.

He will record video of the tower from a helicopter, before it is covered. They say all filming will be done with the respect for the community and those who lost their lives. No one will be filmed and it will not be broadcast on TV.

The say, "This is not a commercial project and will not be sold. It is self-funded by Steve and will be shown in a museum where anyone including the community can go and see it. It will not be shown for at least two years."

NHS staff and neighbourhood safer teams will be around if you don't want to be alone on the day, at the Notting Hill Methodist Church from 9am to 6pm where there will be teas and coffees.

If you have a question about Steve McQueen's project please call Clare Morris on 07929 982 684 or Pinky Ghundale on 07956 363 284. You can also email contact@grenfelltower.memorial or visit the website http://grenfelltower.memorial


Read full article

Winter activities for children, young people and families

Published on: Wednesday 13 December 2017

The Royal Borough of Kensington and Chelsea has put together a brochure listing the range of activities on offer during the winter holidays for children, young people and families. Activities include ice skating, dancing, football, cake making and Christmas and New Year fun. There is lots of important information for those affected by the Grenfell Tower fire including what’s on offer at The Curve at Christmas.

You can view the brochure here.



Read full article

Christmas pharmacy opening times now available

Published on: Tuesday 12 December 2017

The Christmas pharmacy opening times for Hammersmith & Fulham, Kensington & Chelsea and Westminster can be viewed here.

You will need to zoom in via your browser to view the file.

If you would like this file in large print or another format, email grenfell.response@nhs.net.


Read full article

Latest Grenfell Tower Response briefing now available

Published on: Monday 11 December 2017

Each week, we produce a briefing with updates on NHS activity in North Kensington following the fire at Grenfell Tower.

The latest edition can be viewed here.

If you have any questions or comments about the briefing, email us at grenfell.response@nhs.net


Read full article

Statement from Robyn Doran, CNWL Chief Operating Officer, and Mona Hayat, Director of North Kensington Recovery, West London Clinical Commissioning Group, after Grenfell Recovery Scrutiny Meeting, Tuesday 5 December

Published on: Wednesday 6 December 2017

This was a very thorough meeting where questions were asked of us and our colleagues about the NHS’s part in the Grenfell recovery for about three hours. It is quite right that this degree of scrutiny is performed.

We emphasised our ongoing commitment to engage with and involve the local community in shaping our services and were pleased to give some of our time to Angels for Grenfell, one of the local community groups who will help us foster improvement.

We listened to many stories and experiences, many painful memories and sometimes poor service for which we apologised directly to those who raised them and to the community listening in the audience. We heard that we need to do better for some people – from being more flexible in how we provide a service, to the very words staff use in conversations and in material.

We saw a number of people after the meeting to gather details of cases to find solutions for them.

We have done much good in this community but we never forget that every person and every family must receive the service they need for them, as they are and where they are.

We were pleased to hear some of the participants – from the community and councillors - saying that the NHS had listened and changed; we will keep doing so.

We were able to say more about services over the Christmas period (details will be available from the Royal Borough of Kensington and Chelsea (RBKC) after consultation with Grenfell United), that the overnight services remains at Notting Hill Methodist Church (with access to NHS Rapid response) and support for school children.

Every single member of our teams are mindful of Councillor Weale’s comments about the future and worries about suicide over and after the Christmas holidays. We will be saying more about services available – through the NHS and also through the community sector – especially Journey of Hope – and will work as closely as we can with all the volunteers to be vigilant for each other and to know what to do if you face this situation.

Our thanks to Councillor Robert Thompson, the Chair of the Committee, for the opportunity to address them and the community.

You can watch the whole Scrutiny Committee meeting live at www.facebook.com/grenfellspeaks


Read full article

NHS representatives to speak at the Grenfell Scrutiny Committee meeting on Tuesday 5 December

Published on: Monday 4 December 2017

The Royal Borough of Kensington and Chelsea Grenfell Response Scrutiny Committee, chaired by Councillor Robert Thompson, will next meet on Tuesday 5 December 2017 at 6:30pm at Notting Hill Methodist Church, 240 Lancaster Road, London W11 4AH.

There will be a focus on the health response and offer. NHS West London Clinical Commissioning Group (CCG) and Central and North West London Foundation NHS Trust (CNWL) will be speaking.

The meeting will be broadcast live on the internet at www.facebook.com/Grenfellspeaks


Read full article

Latest Grenfell Tower Response briefing now available

Published on: Monday 4 December 2017

Each week, we produce a briefing with updates on NHS activity in North Kensington following the fire at Grenfell Tower.

The latest edition can be viewed here.

If you have any questions or comments about the briefing, email us at grenfell.response@nhs.net


Read full article

Useful breathing exercises – video demonstration

Published on: Friday 1 December 2017

We have produced a video demonstrating the ‘five breaths breathing technique’ which is a a way to control stress from your own home or in another setting comfortable for you. You can see an introduction to the video here or the full video here.

Don't forget there is lots of information on emotional health and wellbeing on this site. Click here for more.


Read full article
Hide this section
Show accessibility tools