Mental health services
The fire at Grenfell Tower left many people displaced and many more people traumatised. Post-traumatic stress disorder (PTSD) is a common response to a major incident like a fire. The NHS Grenfell Tower Fire Response Group hasn’t only been making sure services and information that people need right now is available; the group has also been planning for the future and designing a mix of support in partnership with the community itself.
NHS urgent helpline
For anyone who needs urgent emotional or psychological help, the local NHS runs a free, 24/7 helpline. The service is confidential and you are not required to give any personal details. Services can be reached by calling 0800 0234 650 or emailing cnw-tr.SPA@nhs.net any day, any time, including weekends and bank holidays. Just tell the call handler you’ve been affected by the Grenfell Tower fire, and they will ensure you are referred quickly to the right service and support.
Self-refer for therapy
There is a free and confidential NHS service for children and adults who were affected by the Grenfell Tower fire. It provides a range of psychological therapies and support to help you feel better if you or your children are feeling traumatised, unable to sleep, having memories or pictures of the event unexpectedly popping into your mind, or feeling anxious, stressed or worried. You can self refer here.
Do you know someone at risk of suicide?
If you notice someone close to you is struggling to cope or even feeling suicidal, you should contact the 24/7 specialist mental health line 0800 0234 650 or ask the person you are worried about to call. Where there is an urgent need, the call handlers will make sure you get the right support, quickly. Not everyone needs specialist mental health support – for some people, practical help is needed, and others just need someone to talk to. The Samaritans are always available to call confidentially 24/7 on 116 123.