Services in North Kensington over Christmas
Accessing health advice
The NHS is open over Christmas, if you need health advice speak to your GP.
If you have an urgent, but not life-threatening medical need, contact NHS 111 before going to A&E. Call 111 or visit 111.nhs.uk.
NHS 111 can:
- arrange an urgent A&E appointment so you don't have to wait.
- make direct appointments with different health services - e.g Urgent Treatment Centres, your GP, mental health crisis services, dental services and pharmacists for urgent repeat prescriptions
- If needed, send an ambulance.
NHS services in North Kensington over Christmas:
Local NHS Service
If you have any symptoms of coronavirus book a test.
Visit www.gov.uk/get-coronavirus-test or call 119. You can also speak to someone in another language on this number.
The nearest walk in testing centre to North Kensington Harlesden Community Gardens - Challenge Close, Harlesden, NW10 4BF. You must book an appointment and can call them direct on 020 8937 4440 between 9am-5pm.
If your condition gets worse, call 111 or your GP. In an emergency call 999.
Covid-19 hub for vulnerable
In Kensington & Chelsea there is a Covid-19 hub for clinically extremely vulnerable people (formally shielding), available by telephone on 020 7361 4326 or email C19Hub@rbkc.gov.uk
The Covid-19 Hub operating hours are: Mon-Fri 9am-6pm, Sat and Sun 10am-4pm.
If you have any questions about what support is available, you can call the Covid Hub Monday to Friday between 9am and 6pm; Saturday and Sunday between 10am and 4pm on 020 7361 4326 or by emailing C19Hub@rbkc.gov.uk
More information - Kensington and Chelsea Social Council www.kcsc.org.uk/kcsc-directory
If you have a minor health problem the fastest way to get advice is to visit your local pharmacist.
You can also find out more about treating minor health conditions on nhs.uk.
Practices will be open as usual on Christmas and New Year’s eve and will be closed for the Bank Holidays.
Evening, weekends and Bank Holidays appointments are available at the extended access hubs Violet Melchett and St. Charles Centre for Health and Wellbeing:
Monday to Friday - 6.30pm-9.00pm
The appointments are accessible via patients GP or by calling NHS 111 when out of hours.
Extended appointments and enhanced health checks continue to be available.
Grenfell Health & Wellbeing Service
Over the Christmas and bank holiday period, the Grenfell Health and Wellbeing services will operate normal business hours as listed below:
Contact telephone numbers
Monday – Thursday | 8am – 8pm | 0208 637 6279
Friday | 8am – 5pm | 0208 637 6279
Saturday – Sunday | 8am – 8pm | 0208 962 4393
Overnight (18yrs+) | 8pm – 8am | 0800 023 4650
Email: email@example.com (please note that emails are not monitored over the weekend or bank holidays)
For urgent help during a crisis -
NHS Grenfell Dedicated Service
Over the Christmas period and bank holidays, the NHS Grenfell Dedicated Service will operate normal business hours as listed below. Patients can contact their dedicated health worker as they normally would. If patients are unsure of who their dedicated health worker is, or need to get in touch via the front-end of the service, they can do so via the following routes below.
Alternatively, contact on:
Monday – Thursday - 8am – 8pm - 0208 637 6279
If patients are facing a crisis, please call the SPA (Single Point of Access) team on 0800 023 4650.
In the first instance, please call your Dedicated Service health worker directly, or one of the numbers above.
Patients may elect to contact the service via e-mail, however it important to note that these will not be monitored over the weekend or on bank holidays.
Adults long-term respiratory monitoring service
This service normally takes place on Mondays on a weekly basis. Over the Christmas and bank holiday period, the service will be paused between 21st December – 4th January, and will resume on 11th January.
Patients can still be referred into the service via their GP or Dedicated Service health worker. New referrals are likely to be processed in January.
Paediatric general review service
This service normally takes place on Tuesdays on a weekly basis, but can vary sometimes to ensure all family-requested clinicians can be present for the appointment. Over the Christmas and bank holiday period, patients should have already received their appointment dates, and these will go ahead as planned.
Patients can be referred into the service via their GP or Dedicated Service health worker. The team will aim to confirm future appointment dates for families if their referral is received prior to 22nd December. Any referrals received between 22nd December – 4th January will be reviewed and processed in early January, with appointments likely to be confirmed to take place in January 2021 and February 2021.
This service takes place on Wednesdays on a weekly basis. The service will run as normal over the Christmas and bank holiday period, with clinics taking place on 23rd December and 30th December. Patients can be referred into the service via their GP as usual.
Charity and voluntary services
Mens Shed - Tinkering Sessions
Every Tuesday 1.30pm to 4.30pm
Every Thursday 10.00am to 1.00pm and 2.00pm to 5:00pm
All other queries (including referrals)
Monday to Thursday, contact https://menssheds.org.uk/contact
No classes from 22 Dec to 3 Jan, classes reassume week of 4 January.
North Kensington Recovery Engagement
If anyone affected by the Grenfell Incident in North Kensington has any health related general issues to raise during the Bank Holiday period in December 2020 – January 2021, they can contact:
Krishna Sarda – Head of Engagement, North Kensington Recovery (Health) programme, NHS West London CCG at firstname.lastname@example.org
Urgent and emergency care centre
If you have an urgent, but not life-threatening medical need, contact NHS 111 online (111.nhs.uk) or by phone first before going to A&E, to better control the risk of coronavirus while space in A&E waiting rooms is reduced to ensure social distancing.
If you have a serious or life threatening medical emergency, call 999 or go to accident and emergency (A&E). A&E departments are for seriously ill people with life-threatening conditions and will be very busy this over the next few months. We encourage you to use alternative health services if it is not an emergency.