Walk-in service at St Charles Urgent Care Centre re-opens

Published on: Tuesday 6 September 2022

The walk-in service at St Charles Urgent Care Centre (UCC) (provided by Central London Healthcare NHS Trust (CLCH) has re-opened.

Dring Covid-19 pandemic the NHS in North West London had to temporarily close a number of services.  However, the success of the Covid-19 vaccination programme meant that we were able to temporarily reopen as a booked in service only and following this we worked with our NHS partners to fully reopen the walk-in-service.

The Walk-in service at St Charles Urgent Care Centre is a nurse led service for minor injuries and illnesses and will provide access for same day care without an appointment.

The service runs seven days a week, 8am-6pm, open on bank holidays but excluding Christmas Day.

An appointment booked service will be retained to allow NHS 111 and GPs to book North West London patients for remote/virtual triage at the centre. Patients registered with a GP practice outside NW London will not be able to access the service via NHS 111 or via GP booked appointment.

All walk-in patients, irrespective of where they live who attend the UCC will receive or be directed to appropriate care.