Support for the Grenfell community – a quick guide to accessing emotional, physical and wellbeing services

Published on: Tuesday 14 June 2022

The NHS is here to support all the North Kensington communities today, on the fifth anniversary of the Grenfell Tower fire – as well as afterwards.

As in previous years, we will be present at various venues across the community and supporting community events. Please come and talk to us if you feel you need our support.

Additionally, there are additional health services that have been put in place by the NHS to specifically support the individuals bereaved by Grenfell (children and adults), their families and the wider communities impacted by the fire in North Kensington.

We know anniversaries are difficult, so please don’t hesitate to reach out for support if you need it.

The NHS Dedicated Service

This service is set up specifically to support and coordinate bereaved and survivor access to a range of emotional and wellbeing health services.

Call 020 8637 6279 (open Monday to Friday 9.00am – 5.00pm)

Visit, or visit them at Grenfell  Health and Wellbeing Service, St. Charles’ Centre for Health & Wellbeing, Exmoor Street, London, W10 6DZ (open Monday to Friday 9.00am – 5.00pm)

The NHS Dedicated Service is not an emergency service; so in an emergency or where someone’s life is at risk please phone 999. 

Extended length GP appointments and Annual Enhanced Health Checks

You can request these extra length, Grenfell-specific GP Extended Appointments and Annual Enhanced Health Checks from your GP.

Find your nearest GP practice here: Find a GP - NHS (

The Community Enhanced Health Check service, delivered by the West London GP Federation is also available to you. To access an Enhanced Health Check in the community closer to you email: or call  020 8102 5109 (open Monday to Friday 9.00am – 6.30pm)

The Grenfell Health and Wellbeing Service

The service works alongside you in a way that is tailored to you, your family and community. Contact the service via email  or phone 020 8637 6279 (open everyday 8.00am to 8.00pm)

For urgent mental health support overnight the mental health Single Point of Access (SPA) is available over the phone. Call 0800 0234 650 (from 8.00pm to 8.00am).

Self Care

You can also refer to all the wellbeing services on the Roadmap for Wellbeing. This contains lots of very useful information and resources when you click on each service listed under the different headings: Roadmap to Wellbeing Services 

A range of self care services is also available through the Kensington and Chelsea Social Council. Call 020 7243 9800/ Email:

Directory search for local services: