News

The latest North Ken News

Published on: Wednesday 29 May 2019

Read the latest NHS information in June's edition of North Ken News. Find out how the community health and well-being strategy is developing, Les Ferdinand's experience of using virtual reality to open up about his own mental health as well as information on cervical screening and greater access to GPs through evening and weekend appointments.

In the run up to the anniversary we also reflect upon coping with strong emotions that may surface or worsen at this difficult time and how to reach out for help if you or a loved one need further support.

North Ken News is a monthly publication launched by the Royal Borough of Kensington and Chelsea in direct response to residents' feedback for more information about what is happening in the local area.

You can read the latest edition here.


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The future of North Kensington health and wellbeing

Published on: Tuesday 28 May 2019

We are asking residents in the North Kensington area affected by the Grenfell tragedy what services are needed in the next few years so they can help shape a new Health and Wellbeing strategy for the community as we move forward.

The strategy will aim to support existing services to continue but will also progress new services as health needs evolve over time. The report will bring feedback from the community together with clinical and international evidence and it is in this context that the NHS is proposing to focus on delivering services in the following areas:

  • Self-care and social prescribing
  • Primary health services with access to specialist services when needed
  • Emotional support and wellbeing
  • Services for children and young people
  • Dedicated service

Invest in a universal self-care, developed in collaboration with the local community which supports local people to improve their health and wellbeing.

Provide primary health care services that give individuals and families proactive health promotion, diagnosis and disease management, with more accessible primary healthcare services

Actively promote emotional wellbeing for now and the future and provide care for emotional distress, supporting the community to [re-build] their lives.

For survivors of the fire and bereaved families and individuals we will join up care to best support the long-term improved health and wellbeing of those most affected by the tragedy.

Community Engagement so far

Our engagement so far has combined a mixture of in-depth conversation, surveys and meetings and over 1,000 comments were captured. We have listened to the priority areas that local residents advised they would like us to focus on, and have developed the following themes:

Themes

Priority areas

Understand and reflect the unique and dynamic needs of a population affected by disaster in the services we offer.

  • Help people manage their long-term conditions which may have worsened due to displacement and stress Use knowledge of how disasters impact on communities to support local diverse communities.
  • Address emerging and or new health needs that may be identified in the near future.
  • Focus on the entire family; so they can heal together.
  • Respect the importance of faith, ethnicity, culture and gender in healthcare
  • Reach more vulnerable groups who may not actively seek out our services.
  • Give people the knowledge, skills, understanding and confidence they need to lead independent and healthy lives
  • Work with community, voluntary and faith groups to equip and empower them to support and assist the community.
  • Promote health and wellbeing services better so people know exactly what help is available and where.

Services must cater for the needs of a diverse local community

  • Respect the importance of faith, ethnicity, culture and gender in healthcare
  • Reach more vulnerable groups who may not actively seek out our services.

Provide information and support to patients which promotes and enables self-care and community resilience

  • Give people the knowledge, skills, understanding and confidence they need to lead independent and healthy lives
  • Work with community, voluntary and faith groups to equip and empower them to support and assist the community.
  • Promote health and wellbeing services better so people know exactly what help is available and where.


We want to hear from the community at this stage, to ensure our initial findings are reflected as intended, before the strategy is published. We’d be happy to hear from you if you have any comments or feedback on the above or wish to discuss further, email grenfell.response@nhs.net.

Alongside the strategy a ‘Cultural Competency Framework’ is being developed, to ensure services meet the needs of the diverse population of North Kensington and are delivered in a culturally responsive manner, coming soon.



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Health services over the bank holiday

Published on: Friday 24 May 2019

To see a GP over the bank holiday please call your practice, if your practice is closed call NHS 111 and you will be directed to one of two local hubs which offer evening and weekend appointments all year round.

Urgent care centres are also open 24 hours a day over the bank holiday. They offer treatment for urgent minor illnesses and injuries and patients can be seen without an appointment. In a life-threatening emergency visit A&E or call 999. Accident & emergency departments and 999 are for serious or life-threatening emergencies.

If you or someone close to you are feeling down or need urgent help

If you want to talk to someone about how you are feeling, the Grenfell NHS outreach team is open every day, including bank holidays from 9am to 8pm, and at night from 10pm to 7am. They can be called on 020 8962 4393 at any time.

If you or a loved one requires urgent emotional wellbeing support, please contact the specialist health line 24/7 on 0800 0234 650 or email cnw-tr.SPA@nhs.net any day, any time, including weekends and bank holidays. Just tell the call handler you’ve been affected by the Grenfell Tower fire and they will make sure you are referred quickly to the right service.

Not everyone needs specialist emotional health support – for some people, practical help is needed, and others just need someone to talk to.

The Samaritans are also always available to call confidentially, 24/7 free on 116 123.


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