Message from NHS North West London - update on Grenfell services

Published on: Thursday 12 March 2026

The NHS remains fully committed to supporting the bereaved, survivors and the wider North Kensington community affected by the Grenfell tragedy, with dedicated and specialist mental and physical health and wellbeing support.

As shared in recent statements by NHS North West London and Central and North West London NHS Foundation Trust, the NHS has secured additional national funding to ensure that Grenfell services remain a vital source of care and support beyond the 10-year anniversary of the Grenfell Tower fire, as we continue to work with North Kensington Recovery partners to make sure appropriate provision remains, based on the needs of local people.

What’s next?

As noted in those statements, current Grenfell-specific services will continue to be available until March 2027, when the Grenfell Tower has been carefully taken down. As health needs continue to change, we also have an important opportunity in this period to shape future support and services that are sustainable, equitable and grounded in the learning from Grenfell, so that  support continues in the long term and benefits both those directly affected, and the wider North Kensington community.

We are building on what we have heard from North Kensington communities and continuing to work in partnership with bereaved, survivors, local residents and voluntary and community organisations to shape a more personalised and community-led recovery approach.

This means developing more joined-up and neighbourhood-based care, including clearer pathways between physical health, psychological and emotional wellbeing support, a closer partnership with community organisations, and improved coordination across services.

We will also continue to monitor population health; working jointly with the Local Authority’s Public Health team and regularly publishing findings. We will continue the series of Grenfell Health Information Updates to share, discuss and improve this work through community conversations.

February 2026 to March 2027

During this period, we want to work alongside you to shape what emotional wellbeing and physical health support should look like in the years ahead. This includes both Grenfell focused clinical and non-clinical (wellbeing support) services.

What Will Change?

From April 2027 there will be some changes to focus support for the Bereaved and the Survivors:

  • the Grenfell Health and Wellbeing Service will continue to provide specialist psychological, trauma-informed and culturally responsive support for the bereaved and survivors, alongside advice and guidance to other services
  • other services for the bereaved and survivors, including GPs and long-term physical health monitoring, will work together to provide a more joined-up service offer
  • as well as providing Grenfell specific enhanced health checks and community-based wellbeing activities, we will offer wider NHS support, including trauma-informed and culturally responsive emotional wellbeing services.

Over the coming months, we will strengthen and expand the availability of local emotional wellbeing support to the wider community so that the lessons learnt from Grenfell tragedy continue to shape mental health services for many years to come. As part of this, we will gradually expand our support for new referrals through a wider network of local services, while continuing to provide input, guidance, and consultation from the Grenfell Health and Wellbeing Service. This approach is designed to ensure that support remains accessible, coordinated, and sustainable.

Working together on the future of support

We will create a range of opportunities for the bereaved, survivors, the wider North Kensington community and partner organisations to share what matters to them and inform health and wellbeing services from April 2027 onwards. The NHS will continue to stand with the bereaved, survivors, and the wider community for the long term.

These conversations will also help to ensure that the lessons, truths and wisdom from the past eight and a half years are embedded across the NHS, forming a legacy that reflects the community’s calls for safety, justice and meaningful change.

We will offer different ways to take part so people can choose what feels most comfortable and safe and will make sure that the different ways to be involved are clearly communicated.

How to stay involved

Information about upcoming conversations and ways to share your views will be available on various websites, including North West London ICB’s Grenfell website, and, CNWL’s Grenfell Health and Wellbeing Service website (see links below), and the ICB’s social media. There will also be an online space where you can share your thoughts at any time about the future. Our engagement will include:

  • bereaved and survivors.
  • bereaved and survivors representative organisations.
  • North Kensington residents living close to the Grenfell Tower 
  • local community organisations and partners.
  • staff and clinicians in primary, community, mental health and hospital services who provide Grenfell-focused care.
  • other people who play a role in health, wellbeing and recovery.
  • elected representatives and civic leaders.

Jennifer Roye, Chief Nurse for NHS North West London said:

‘We are committed to working with you to ensure that services are in place to meet your needs, now and in future. We are grateful to you for helping us to get this right and we will make sure that we remain present with you for continuing support.

We recognise that any change can feel uncertain, and we are committed to working closely with the community to shape how this happens.’

Further information on all services can be found at www.grenfell.nhs.uk and for the Grenfell Health and Wellbeing Service at www.grenfellwellbeing.cnwl.nhs.uk

 

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