Protecting yourself and your family

The health of the local community is of the utmost importance. Please ensure you and your household are protecting yourselves and others by following the guidance regarding social distancing, self-isolation and testing. If you think you have coronavirus please self isolate and book a test.

Getting help

If you have any questions about what support is available, you can call the Covid Hub Monday to Friday between 9am and 6pm; Saturday and Sunday between 10am and 4pm on 020 7361 4326 or by emailing

You can also read what is available in your borough in RBKC's COVID-19 advice and support handbook. There's also help available at the Family Information Service.

The national lockdown
Measures have been introduced which mean only going out for:
  • Work if you cannot work from home
  • For food, essentials and medical reasons or appointments (including the flu jab)
  • Exercise
  • Providing care for vulnerable people
The NHS is open
  • NHS continues to be open for all health concerns. People should continue to call their GP now if they need to.
  • Our message to residents is if you have been called for an appointment, it is because you need it. Please make sure you attend if you are asked to do so – it is much safer to attend hospital than not to come in due to misplaced fears.
Mental health and support

We know this is going to be a difficult time for people particularly in the darker days of winter, there is a range of mental health and wellbeing support available.